As we continue to monitor how COVID-19 impacts bank operations, we are committed to helping our customers and their families who have been affected. Effective Monday, April 6, 2020, we are adjusting some of our fees to give our customers some relief during these stressful times.
These changes are as follows. Effective through April 30, 2020, we will:1. Reduce overdraft fees by 50%2. Waive daily overdraft fees3. Waive penalties on early certificate of deposit (CD) withdrawals (for those customers who need emergency funds)4. Waive late fees on all loan payments for 90 days5. Waive late fees on all credit card payments for 90 days
We are continuing to monitor how the coronavirus (COVID-19) is affecting our community. Our key concern is to keep our staff and customers healthy and safe. With that in mind, all lobbies are closed temporarily, and drive-thrus are open 9 a.m to 5 p.m. Monday through Friday.
As always, our easy and secure First Federal Mobile App and Online Banking allow you to continue a confident banking experience. With our app and Online Banking, you can:
If you haven’t already,
Updates on how COVID-19 will impact our business in the coming days and weeks will be communicated via branch signage, social media, and on this page. We will continue to follow guidance from health agencies and government officials to maintain a safe and engaging banking experience for everyone.
We’re here for you!
For more information or assistance, call us toll-free at (800) 860-1238. Customer service is available 8 a.m. to 5 p.m. Monday through Friday.
For the latest information regarding COVID-19, visit the CDC’s Resource Center at www.cdc.gov.
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