We are excited to announce that we will be launching a new and improved online banking platform and mobile application to better serve your banking needs.
To facilitate this transition, our Bill Pay, Zelle, and External Transfers services for consumer customers will be temporarily disabled from September 15 through 22. These dates are subject to change. You will be able to access online banking during this time.
During this period, you will not be able to schedule, edit, or make payments through Bill Pay, Zelle, or External Transfers. We recommend that you plan accordingly by submitting or scheduling any payments before the black out period begins to avoid any disruptions. Payments that have already been scheduled or set to recur during this period will proceed as usual. This includes any incoming Zelle payments.
In order to transition to our new online banking platform, our current online banking and mobile app will begin service interruption starting on Monday, Sept. 22nd and will not be accessible until the new system launches on Tuesday, Sept. 23rd.
We apologize for any inconvenience this causes. This is a necessary step to ensure a smooth migration to our new and improved online banking system. If you have any questions or need further assistance, please contact our customer service team at (337) 421-1200 or (800) 860-1238 or email firstfederal@ffbla.bank.