If you decide to contact us via email at email@example.com, please do not send any personal account or sensitive information in any email correspondence. Email is not a secure means to send personal information.
Information Requests on Residential, Consumer and Commercial Loan Servicing
If you feel First Federal Bank has made an error in the servicing of your loan or you need additional information, please contact us using one of the following methods:
24 Hour Account Information: (337) 421-1234
To report your First Federal Bank Visa Debit Card or First Federal Bank Credit Card lost or stolen, please call (337) 421-1200, or outside of local area, call (800) 860-1238, during business hours, Monday – Friday, 8:00 am to 5:00 pm (CST).
To report your card lost or stolen after business hours, please call the number listed below for the appropriate card:
As an additional precaution, please call your First Federal Bank account representative as soon as possible to report your card lost or stolen. Please have your account information available at the time of the call.
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