Online Banking

Online Banking

 

Bank on Your Schedule

First Federal Bank makes banking easier and more convenient by offering online banking with real-time transactions and access to your accounts 24/7.

Our online banking service is free of charge and allows you to:

  • View real-time account balances, check images, deposit slips and full transaction history
  • Access your accounts including checking, savings, loans and CDs
  • Transfer funds between accounts (including loans)
  • Export financial history to financial software/spreadsheets
  • Request stop payments (including full range of checks)

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Mobile Banking

With First Federal Bank’s mobile banking service, you have 24/7 secure access to your account information through text messaging, mobile web access or through First Federal’s free mobile app.

Signing up is easy. Simply enroll in online banking, and once you’re logged into your profile, select “Options” and click “Enroll” next to the mobile banking options.

With a simple text message to 99588, you can:

  • Text BAL to view real-time account balances
  • Text HIST + account nickname to view recent transaction history
  • You can also receive alerts for banking transactions

Our MobiBank app and web-enabled smartphones allow you to:

  • Transfer funds between accounts
  • Make loan payments or advances
  • Pay bills
  • Deposit checks with mobile deposit
  • Pay people with Popmoney®, our personal payment service

Don’t have the MobiBank app? It’s the quickest, easiest way to manage your accounts and deposit checks. Download it for free by clicking the link below that corresponds to your device.

Apple App Store Google Play Store

Wireless carrier fees may apply.
iPhone® is a registered trademark of Apple Inc. All rights reserved.
Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

Mobile Deposits

Deposit checks on your schedule with First Federal Bank’s mobile deposit service. With it, you can use your smartphone to make check deposits 24/7, simply by taking a photo of the front and back of your check and submitting it through the FFB MobiBank app.

It’s as easy as 1 2 3 . . . 4 5!!

  • Sign the back of the check(s) and write “For Mobile Deposit Only”
  • Log into your First Federal Bank MobiBank app
  • Click the “Deposits” button, select which account to deposit into, and enter amount
  • Take a photo of the front and back of check
  • Upload photos and confirm your deposit

Read Our Mobile Deposit FAQs

Limits

There is a $1,500 per item limit and a $2,500 per day limit per customer. Only one check per deposit is allowed.

Fees

Mobile Deposits are processed with no fee.

Eligibility

Available to any personal or small business account customer who is enrolled in First Federal Bank Retail Online Banking and has an iPhone or Android phone. Account(s) must be established with the bank for at least 30 days and be in good standing.

Benefits

Convenience - Mobile Deposit allows you to make a deposit at any time.

Funds Availability

Checks deposited before 4:00 pm (CST) will be reviewed and processed the same business day. After 4:00 pm (CST), the deposit will be reviewed and processed the next business day. For purposes of funds availability, a business day is Monday through Friday, excluding all federal holiday. Funds are normally received within two business days. It is suggested to keep your paper check until funds are posted to your account or by verifying your deposit status.

Deposit History

Under the Deposits menu, users can click on Deposit History to see checks that they have captured and submitted with their smartphone. This list will show their mobile deposits and the status of each (Accepted, Pending, Failed, or Unknown). Tapping on a check displays details about the deposit and provides you the option to view an image of the check.

Mobile Deposit Security

After the check has been successfully processed, the original item should be destroyed. Why? Checks are like cash and should be treated as negotiable instruments. Do not throw the check in the trash and do not keep the originals.

Additional Assistance

Please contact us at (337) 421-1200, toll free at (800) 860-1238, or visit a First Federal Bank office location near you.

Mobile Deposit Terms & Conditions

eStatements

View your regular account statements online by enrolling in eStatements. Simply sign up for Online Banking to receive your monthly account statement electronically. And yes, it’s absolutely FREE.

Benefits:

  • Email Reminders – sent to let you know when your eStatements are available
  • Faster Delivery – see your bank statement before it would arrive via postal mail
  • 24/7 Availability – get your bank statements whenever and wherever you have internet access
  • Safe & Secure – online bank statements are accessed via a secure site
  • Access Past Statements – view up to 18 months of eStatements
  • Less Paper – statements and images, including any over-the-counter transactions, can be viewed or printed from your PC
  • Added Security – reduce your chances of becoming a victim of mail fraud

Read Our eStatement FAQs

General Information

Q: How do I stop my paper statements?
A:You must be registered for Online Banking to stop your paper statements. Once logged in, click the Options button to manage your eStatement enrollment.

Q: Will I be charged a fee to receive First Federal Bank eStatements?
A: No, there is no fee to stop your paper statements and receive Online Banking eStatements.

Q: What information is available through the First Federal Bank Online Banking eStatements?
A: Customers receive notification via email that their statement is ready for viewing. These statements look just like the ones you now receive from us, including images of your checks and deposit slips.

Q: How do I view my monthly Online Banking eStatement?
A: Your statement can be accessed by clicking on the link in the monthly eStatement email notification or through the First Federal Bank homepage at www.ffbla.bank. Enter your First Federal Bank Online Banking Access ID and Password and click on the eStatement button to view your list of statements available.

Q: What if I accidentally delete my email notification that my Online Banking eStatements are ready? Can I still view them?
A: If you delete the email notification you can access your Online Banking eStatements through First Federal Bank's homepage at www.ffbla.bank and enter your First Federal Bank Online Banking Access ID and Password.

Q: Can I have my Online Banking eStatement email notification sent to two different email addresses?
A: No, we can only send your Online Banking eStatement notification to one email address; however, you can access your statements via any computer with Internet access. Simply go to www.ffbla.com and enter your First Federal Bank Online Banking Access ID and Password.

Q: Does my statement cycle change if I receive my statement electronically?
A: No. Your statement notification email will be sent to you at the same time it would have been sent via postal mail. Since your statement is available through Online Banking, you will be able to obtain your statement sooner. Your Online Banking eStatement will be available the day after the end of your normal statement cycle date.

Q: Will I automatically get my First Federal Bank credit card statements via eStatements if I enroll my account?
A: No, monthly credit card statements are not available at this time. You can, however, receive your credit card statement online at Online Access Plus.

Q: How do I notify First Federal Bank of my new email address?
A: You can manage your email address by clicking the Options button within Online Banking. You can edit your eStatement Enrollment from here.

Q: How long will my Online Banking eStatements remain "online"?
A: First Federal Bank Online Banking eStatements will be available online for 18 months. Statements older than 18 months will be available by calling (337) 421-1200 or visiting any office of First Federal Bank.

Security Information

Q: Is my eStatement account information protected from others viewing it?
A: Yes, your information is protected with the latest security features (128-bit encryption) and requires a password to access the information. This ensures that your information stays private!

System Requirements

Q: What kind of computer equipment and software program is needed to use First Federal Bank's eStatements?
A: To receive electronic delivery services, you must have a working connection to the Internet with email capability to receive and open Portable Document Format (.PDF) files with Adobe Acrobat Reader and access to a printer or the ability to download information in order to keep copies for your records.

Bill Pay

Pay anyone in the United States that you would normally pay by check or automatic debit from the convenience of your computer.

Benefits:

  • Online Convenience – pay all of your bills with First Federal Bank’s online payment center; you can also see a summary of your recent and pending payments
  • Virtual Mailbox – receive bills from third-party companies and pay them directly from your online banking account*
  • Automatic Payments – pay bills online, or automatically schedule payments of a set amount at regular intervals
  • Stay Organized – review bills and payments made over the last 24 months

*Not available everywhere. Contact us for more information on eligible companies.

Learn More

Popmoney®

Popmoney® is the person-to-person payment system that allows you to send and receive money as easily as you send and receive email and text messages. Best of all, you don’t need a separate account. Just use your First Federal Bank checking or savings account - once you have signed up for Online Bill Pay, you are automatically signed up for Popmoney®!

Learn More

Locations

Education Center

Financial Calculators

Reorder Checks

Report Lost or Stolen Card

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