Online Banking

Visa® Debit Cards with Chip Technology and uChoose Rewards®  

 

Every consumer Visa® debit card from First Federal Bank offers uChoose Rewards®, meaning reward points with every purchase, plus embedded chip technology that ensures more security and wider international acceptance.

A microchip embedded in our Visa® debit card adds a new layer of protection against fraud for purchases made at the point of sale. Information programmed into the chip is personalized for your account and each transaction generates a unique code, adding an extra safeguard against unauthorized use and counterfeiting.

Using uChoose Rewards®

We believe personal checking should be rewarding. So we’ve partnered with uChoose Rewards®, a program that offers perks with everyday purchases. Simply open any personal checking account, register your Visa® debit card and earn points redeemable for everything from getaways to goodies at most of your favorite retailers.

Earn Points

One point for every $2 spent on your card with signature purchases. Enrollment is required to earn points.

Shop Smart

Shop at retailers participating in the program, either in-store or online, to earn additional points.

Reap the Rewards

Redeem points for products, travel, event tickets, merchant gift cards and much, much more!

Enroll Now

Reorder a Visa® UChoose Rewards® Debit Card

We understand the inconvenience it may cause when you need to replace your debit card in a hurry. A fast, simple and more convenient way to reorder your debit card starts here. Just complete the online order form, click “Submit”, and your debit card will be on its way!

Order Now

Using Your Chip Card

Start the payment process by swiping your Visa® debit card. If the terminal is chip-enabled, you will be instructed to insert your card.

  • Insert your card face up and chip end into the chip-enabled terminal
  • Leave the card in the terminal during the entire transaction
  • Follow the instructions on the screen and either sign your name or enter your PIN as needed; be sure to remove your card and take your receipt when the transaction is complete

What if a merchant isn’t using a new chip-enabled terminal yet?

Your transaction will be processed following the normal swipe. Chip cards will continue to have the magnetic stripe on the back.

At an ATM

The process is essentially the same as at a merchant. Insert your card, leave it in the ATM, and follow the prompts on the screen. Depending on the type of ATM, you might be prompted to re-insert your card. Leave the card in the ATM until the transaction is complete and the card is released, and then remove your card. A PIN is needed for ATM transactions.

Lost or Stolen Cards

To report a lost or stolen Visa® debit card, call (800) 472-3272. As an additional precaution, please call your local First Federal account representative as soon as possible to report your card lost or stolen. Please have your account information available at the time of the call.

For additional information about EMV Chip Cards or if you plan to travel internationally, call us at (337) 421-1200, or toll-free at (800) 860-1238 or email us at firstfederal@ffbla.com.

Regulation E Disclosure 

Apple Pay®

First Federal Bank and Apple have joined together to provide you with an easy, secure and private way to pay with the touch of your finger. You can now pay with your Apple device for purchases without reaching for your wallet.

How to Use Apple Pay®

  • Open the Wallet app and follow the directions to add your First Federal Bank credit or debit card to Apple Pay®.[1]
  • When purchasing in-store, place your iPhone® next to the merchant’s card reader and authorize your purchase by placing your finger on Touch ID®.
  • When purchasing online or in-app, simply select Apple Pay® and place your finger on Touch ID®.

Look For This Symbol at Checkout
Apple Pay

Safe & Secure

Apple Pay® through First Federal Bank is a convenient and safe way to make purchases.

  • Your credit and debit card information is stored with enhanced security and is not show to the merchant.
  • You are protected by Visa® Zero Liability for any unauthorized transactions.[2]
  • You are covered 24/7 with our enhanced fraud detection system.
  • You can receive account alerts and view your transactions on your device to monitor spending.

Learn More

More Information

There is no cost to create a virtual card or to use Apple Pay®. For more information, please see the links below:

For additional information about Apple Pay®, call us at (337) 421-1200, toll-free at (800) 860-1238 or email us at firstfederal@ffbla.com.

CardValet®

Disable lost or stolen cards, set spending limits and take control of all account activity with the CardValet® app. CardValet® allows you to manage debit card usage through your mobile device by defining when, where and how your card is used. Safeguard your cards from fraud, complete with customized alerts and the ability to set limits on cards instantly. Download the FFB MobiBank app from the Google Play store or the Apple® App Store.

Learn More

[1] First Federal Bank of Louisiana consumer credit and debit cards are eligible for Apple Pay®.
[2] The Visa® Zero Liability policy covers U.S. issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa®. Cardholder must notify issuer promptly of any unauthorized use.

Apple, the Apple logo, and iPhone® are trademarks of Apple Inc., registered in the United States and other countries. Apple Pay® and Touch ID® are trademarks of Apple Inc.

Apple Pay® can be used in stores on your iPhone® 6, iPhone® 6S, iPhone® 6 Plus, and Apple Watch® with compatible iPhone 5 or later. Apple Pay® can also be used in-app with your iPhone® 6, iPhone® 6S, iPhone® 6 Plus, iPhone® 6S Plus, iPad Air® 2, iPad Pro®, iPad mini® 3, and iPad mini® 4.

First Federal Bank does not provide, endorse, nor guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with First Federal Bank and are solely responsible for their products and services. All trademarks are the property of their respective owners.

Locations

Education Center

Financial Calculators

Reorder Checks

Report Lost or Stolen Card

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