Every consumer Visa® debit card from First Federal Bank offers uChoose Rewards®, meaning reward points with every purchase and embedded chip technology that ensures more security and wider international acceptance.
We believe personal checking should be rewarding. So we’ve partnered with uChoose Rewards®, which offers perks with everyday purchases. Simply open any personal checking account, register your Visa® debit card, and earn points redeemable for everything from getaways to goodies at most of your favorite retailers.
One point for every $2 signature point-of-sale transaction and one point for every $5 PIN based transaction. Enrollment is required to earn points.
Shop at retailers participating in the program, either in-store or online, to earn additional points.
Reap the Rewards
Redeem points for products, travel, event tickets, merchant gift cards, and much, much more!
Click the button below to enroll in UChoose Rewards® or log in to check your points balance, redeem points, or update your information.
We understand the inconvenience it may cause when you need to replace your debit card in a hurry. A fast, simple and more convenient way to reorder your debit card starts here. Just complete the online order form, click “Submit”, and your debit card will be on its way!
Using Your Chip Card
Start the payment process by swiping your Visa® debit card. If the terminal is chip-enabled, you will be instructed to insert your card.
What if a merchant isn’t using a new chip-enabled terminal yet?
Your transaction will be processed following the normal swipe. Chip cards will continue to have the magnetic stripe on the back.
At an ATM
The process is essentially the same as at a merchant. Insert your card, leave it in the ATM, and follow the prompts on the screen. Depending on the type of ATM, you might be prompted to re-insert your card. Leave the card in the ATM until the transaction is complete and the card is released and then remove your card. A PIN is needed for ATM transactions.
Lost or Stolen Cards
To report a lost or stolen Visa® debit card, call (800) 472-3272. As an additional precaution, please call your local First Federal Bank account representative as soon as possible to report your card lost or stolen. Please have your account information available at the time of the call.
For additional information about EMV Chip Cards or if you plan to travel internationally, call us at (337) 421-1200 or toll-free at (800) 860-1238 or email us at email@example.com.
Digital wallets offer an easy, secure, and private way to pay with the touch of your finger instead of using cash or cards. Apple Pay®, Google Pay™, and Samsung Pay can be used on your smartphone or smartwatch for purchases in-store and online – all without reaching for your wallet1.
How Do Digital Wallets Work?
Digital wallet apps store your card on your smartphone or smartwatch, and you still earn the same reward points and have the same capabilities as your physical cards. For in-store purchases, look for your digital wallet’s logo or contactless icon at the point of sale system, then open your wallet app to choose a card. Then simply tap your device on the terminal.
Safe & Secure
Digital wallets are convenient and safe ways to make purchases.
For more information, such as wallet installation, compatible devices, and FAQs, please see the links below:
For additional information about our digital wallets, call us at (337) 421-1200 or toll-free at (800) 860-1238 or email us at firstname.lastname@example.org.
1First Federal Bank of Louisiana consumer credit and debit cards are eligible for Apple Pay®. Only First Federal Bank consumer debit cards are eligible for Samsung Pay and Google Pay™ at this time.
2The Visa® Zero Liability policy covers U.S. issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa®. Cardholder must notify issuer promptly of any unauthorized use
Samsung Pay is only compatible with select cards, carriers and Samsung devices; see the Samsung Pay Support at http://www.samsung.com/us/support/owners/app/samsung-pay#compatibility page for compatibility information.
Google Pay™ is a trademark of Google LLC. Payment methods shown not available in all countries or locations. See pay.google.com/about for complete list of supported devices and contact your bank or financial institution to verify supported cards.
Apple Pay® works with iPhone® 6 and later and Apple Watch™ in stores, and iPhone® 6 and later, iPad Pro®, iPad Air® 2, and iPad® mini 3 and later within apps. For a list of compatible Apple Pay® devices, see www.apple.com/apple-pay.
First Federal Bank does not provide, endorse, nor guarantee any third-party product, service, information or recommendation listed above. The third parties listed are not affiliated with First Federal Bank and are solely responsible for their products and services. All trademarks are the property of their respective owners.
Disable lost or stolen cards, set spending limits and take control of all account activity with the CardValet® app. CardValet® allows you to manage debit card usage through your mobile device by defining when, where and how your card is used. Safeguard your cards from fraud, complete with customized alerts and the ability to set limits on cards instantly. Download the FFBLA Mobile App from the Google Play™ store or the Apple® App Store.
 First Federal Bank of Louisiana consumer credit and debit cards are eligible for Apple Pay®.
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